Exploratory data analysis (EDA), data visualization, and visual analytics are essential for understanding and analyzing complex datasets. In this project, we explored these techniques and their applications in data analytics. The case discusses Tableau, a powerful data visualization tool, and Google BigQuery, a cloud-based data warehouse that…

One definition of a network administrator describes a person who works with computer infrastructures with an emphasis on networking. To determine the specific skills required of a network administrator by employers, data was collected from 698 nationwide job advertisements on Dice.com. The data collection focused on technical skills rather than…

Often, users of information systems (both automated and manual) must analyze those systems in a "black box" fashion, without being able to see the internals of how the system is supposed to work. In this case of business process outsourcing, an insurance industry customer encounters an ongoing stream of customer service issues, with both…