Improving achievement testing depends on advances in the conceptualization of the skill domains on which student achievement is assessed. Discussed are the nature, elements, and construction of necessary frameworks for the skill domains of interest. Construction includes strategies for determining component skills, interrelationships among…

Presents a simulated dialog that explores the issues surrounding the terms and concepts of "training needs assessment" and contrasts those with "needs assessment." Needs, needs analysis, and training requirements analysis are defined, and it is concluded that needs assessment is a better term than training needs assessment.…

Discusses how making information technology (IT) transformation an overt higher education institutional goal, as opposed to a by-product of other processes, allows true progress. Describes such efforts at the University of Central Florida. (EV)

Describes the Quality Improvement Program developed by Florida Power and Light's Nuclear Training organization that was awarded the Deming Application Prize for quality control. Training quality, team activities, training's role in business planning, customer involvement and evaluation, and continuous improvement of training are discussed. (LRW)

This commentary is intended to start a conversation on ethical behavior in the marketing of our work, with a special focus on the issues that arise when marketing technology and related services. The general literature on marketing ethics suggests that marketers have more relaxed ethical values than the general public. Therefore, ethics should be…

Addressing the problem of youth disengagement from school is of paramount importance to the improvement of academic outcomes. Unfortunately, today's climate of accountability under the federal No Child Left Behind Act (NCLB)--with its focus on data from standardized tests--has created a policy environment that makes it exceedingly difficult to…

Longitudinal cohort analysis is a powerful tool for helping colleges understand student performance. It involves tracking students as a group or cohort over a specified period of time. The results allow administrators, faculty, and staff to identify groups of students who are succeeding or falling behind and the points in the educational pipeline…

The purpose of this report is to describe a "Framework for District Capacity Building and Improvement" and, through the use of two illustrative case stories, explore how districts can engage in rapid and sustainable improvement efforts. The supporting research, our framework, and a corresponding set of rapid improvement indicators is…

Although the International Baccalaureate (IB) Diploma Programme is offered by many high schools in the United States and considered to be challenging and rich in content, the curriculum has not been analyzed to determine its alignment with college readiness standards or state educational standards in the U.S. The research methodology employed by…

During much of the previous nine years, Tom Carroll had overseen the launch of eight charter schools in Albany. All of Tom Carroll's Albany charter schools made Adequate Yearly Progress (AYP). Not only that, they had become the best schools in the city. Tom Carroll now runs the Foundation for Education Reform & Accountability (FERA), which…

Researchers have found a strong relationship between improvements in quality and satisfaction, revenue, and cost. However, no study to date investigates the same for higher education. This study investigates whether institutions of higher education have implemented quality improvement programs, and if so, if the results are similar to what has…

While it is clear that all educational undertakings consist of ends and means, the relationship between the two is far from straightforward. This article proposes a framework for understanding the relationship in the context of citizenship education. Qualitative research was undertaken of three educational initiatives in Brazil: the schools of the…

A framework is described to assist institutions in evaluating the extent to which activities described as "quality improvements" or "quality enhancements" are likely to directly improve the student experience. The framework classifies ways of improving the student experience into "coaching improvements",…

In the late 1980s, the University of Maryland Baltimore County launched a major initiative to find out why more students were not succeeding in science, technology, engineering, and mathematics--known collectively as the STEM disciplines--despite the university's long-standing commitment to those fields. A review of student data revealed that the…

Recent changes in the field of school counseling have called for professional school counselors to provide evidence of the effect their work has on the academic success of their students. This article presents the findings of a multi faceted action research intervention designed to help students at risk for retention. Findings indicate that…