Relationship marketing, a concept that focuses on attracting, maintaining, and building business relationships, has enhanced the profitability of businesses. The core of the relationship marketing approach in business is that resources are directed toward strengthening ties to existing customers on the proven premise that maintaining existing…

Human relations services funded under the Emergency School Aid Act were found to have had favorable but generally weak effects on student intergroup relations. Process and impact evaluation should be combined and individual effects should be examined. (Author/CM)

With a view to improving the quality of life of persons living with disabilities without direct intervention but in the context of action at the level of their personal development, and with the institutional support of the University of the Balearic Islands and funding from "SA Nostra" Caixa de Balears, we decided to develop, implement…

An approach is described for decreasing the costs and difficulties associated with providing adequate feedback to the student concerning his interpersonal performance when he performs operational tasks in simulated or actual job situations as part of his training. The computer is used to assist in the process of eliciting appropriate feedback from…