This article uses the example of a single training course to show how to incorporate human factors into the interactive multimedia courseware development process. Three types of testing to identify human factors issues in courseware are discussed: usability testing, pilot testing, and field testing. (Author/LRW)

This digest highlights several psychological dimensions of user-computer interfaces. First, the psychological theory behind interface design and the field of human-computer interaction (HCI) are discussed. Two psychological models, the information processing model of cognition and the mental model--both of which contribute to interface design--are…