Explores the management of CD-ROM service in Malaysian academic libraries and marketing strategies used to popularize it. Findings revealed that these libraries use a variety of marketing and promotional channels, some of which need improvement; the libraries need to strengthen their end-user education programs to suit users with different levels…

Reviews the resources available through the Virtual Library of Virginia (VIVA) Web site, a consortium of the libraries of the 39 state-assisted colleges and universities in the Commonwealth of Virginia. States that VIVA provides, in an equitable, cooperative, and cost-effective manner, enhanced access to library and information for these higher…

Examines three circumstances likely to alter the organization of acquisitions expertise in libraries: holistic understanding superseding specialized expertise; diverging futures for acquisitions expertise and acquisitions departments; and the role of acquisitions expertise outside the library. (AEF)

Discussion of fund-raising in academic libraries addresses issues of major gifts, capital campaigns, organization, staffing, constituency, and the role of the library development program within the academic community. Highlights include library administrator roles, goals, centralized versus decentralized development, and creating a major-gifts…

Examines how library managers can work with staff to make change initiatives more successful, based on cooperative planning experiences at Duke University Library. Focuses on (1) what the worker wants; (2) barriers to workers getting what they want; (3) technology's liberating influence; and (4) recommendations/predictions. (AEF)

Examines Axel Lodewycks' role at the University of Melbourne (Australia) during the period 1959 to 1973. Lodewycks made a significant contribution to the construction of the Baillieu Library building in this period, but was never able to raise his own standing within the university beyond that established by his predecessors. (Author/AEF)

Describes the Online Computer Library Center (OCLC) advisory committees in terms of research, public, college and university, and special libraries. All four of the type-of-library advisory groups work to shape OCLC policies and programs, according to the particular needs of each group. OCLC's financial and programmatic success depends upon…

Examines a new approach to measuring service quality--conducted at Yale University's libraries--one that produces findings useful for local planning and decision making. The goal is to probe the service attributes of greatest potential to both actual customers and service providers. The setting for this study was Yale University. (AEF)

Changes in user needs resulted in Colorado State University Libraries' decision to turn a traditional library computer lab into an information commons. Issues raised during implementation are discussed, staff training modules are described, and the center's success is evaluated. Training quickly became a critical factor. (AEF)

Integrating science and technology libraries into a single unit involves identifying what is unique about each, addressing user and staff concerns, establishing new communications patterns, encouraging staff participation in the change process, and redirecting identity and loyalties to the larger entity. Progress-to-date is described in…

The "Leadership Role in Library Fund Raising" was selected as the program theme for the 120th meeting of the Association of Research Libraries (ARL) to call attention to the changing scene of fund raising in higher education. Session 1 set the stage with an overview of the leadership role of library fund raising in the context of the…

In 1965, as the University of Akron (Ohio) was approaching its centennial, it was decided to create two archival programs. One was the University Archives, which preserves records and other items dealing with the history and development of the institution. A different approach, but one that was closely intertwined with the University Archives, was…

Noting the State Library and Adult Education Office's (SLAEO) goals of providing leadership in the adult education and library communities and developing, promoting, and delivering lifelong learning opportunities and library services for the people of Colorado, this annual report highlights the agency's activities in four areas: (1) programs…

In 1967 the School of Library and Information Services of the University of Maryland received a grant from the U.S. Office of Education for a demonstration project to prepare students for service to socially and economically disadvantaged groups. The innovative core of this program was a laboratory library located in one of the black ghettos of…

This document consists of the five issues of the bimonthly ARL (Association of Research Libraries) newsletter which cover the year 2000. Each issue includes some or all of the following sections: "Current Issues"; reports from SPARC (Scholarly Publishing and Academic Resources Coalition), Coalition for Networked Information, Office of…