The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

This qualitative study investigated staff retention in higher education by focusing on the retention of academic advisors. Academic advisors play an integral role in student success and advising is notably one of the fields in higher education with the greatest turnover. This turnover comes at great costs, financial and otherwise, for the…

The CUPA-HR Higher Education Employee Retention Survey (ERS) was created to better understand the factors underlying the retention crisis that continues in the wake of the COVID-19 pandemic -- the reasons higher ed employees are looking for other employment, the characteristics of those at risk for leaving, and what higher ed leaders can do to…

Higher ed continues to face a retention crisis. Turnover in any role can impact an institution, but turnover in a supervisor role has more far-reaching implications. This report explores higher ed supervisors' likelihood of looking for new employment, their current challenges and working environments, and which job aspects specific to supervisors…

This dissertation was designed to provide current information on the job satisfaction and organizational commitment of those identifying as women of color working in offices of academic testing. Faced with systemic oppression due to race and gender, women of color have opted in to a profession that is viewed by some as a threat and barrier to the…

Researchers have discussed the significance of Black male educators in secondary and post-secondary education for decades. While there is extensive research on the impact of Black male teachers, education administrators, and those in the professoriate, there is a noticeable gap concerning the experiences of Black male student affairs staff in…

Inter-professional perspective-taking (the ability to take the perspective of colleagues with whom one is working, but who work in a different context or role type) is an aspect of empathy, with substantial benefits in the workplace, including environments where inter-professional collaboration is required, such as clinicians and administrators.…

Higher education staff are the fastest-growing population of workers within colleges and universities. However, higher education staff sentiments regarding their work and work environments are often discounted, impacting their level of engagement. This study was a targeted examination of the levels of engagement among higher education staff with…

Purpose: Considering the importance of employee performance in the changes in state higher education institutions, this study aims to conceptualize the mediating role of employee engagement and empowerment in predicting employee performance. Design/methodology/approach: The study uses a quantitative survey method to collect data from staff members…

Many people believe that U.S. higher education is at a crossroads as tuition costs soar, diversity of the student body grows, and the number of traditionally aged students enrolling in college continues to decline due to lower birth rates in the early 2000s. Today's societal, political, and cultural pressures are unique and thus put added pressure…

With a growing demand for addressing the mental health needs of students, so is the need for faculty and practitioners in student affairs and academic affairs to engage in supporting students through their trauma, due to a lack of mental health resources and a rise in students' feelings of isolation and anxiety, as a direct result of the COVID-19…

A challenge faced in American society is satisfaction within professional work life. Although there is an abundance of research on workplace wellness, relatively few studies have focused on wellness factors that influence stress and job satisfaction of tenure-track faculty employed at universities. This study examines one area of wellness,…

The aim of this study is to explore the role of emotional orientations in academics? professional life. This qualitative study was designed in accordance with the phenomenological design. In the study, the researchers used criterion-based sampling and involved 26 volunteer academics with different titles and higher institutions. The data in this…

Purpose: This study investigates the interrelationships between the components of perceived organisational commitment (affective, continuance and normative commitment) and knowledge sharing (KS) intentions, attitudes and contributions amongst academics. It was hypothesised that organisational commitment has a positive mediating role in KS…

The concept of toxic leadership has been widely investigated in diverse settings with most contributors agreeing its impact on followers can have negative effects to the victim's well-being, job satisfaction, group productivity and organisational commitment. However, the concept has not yet been sufficiently researched in tertiary educational…