With an overall goal of continuous learning, what emphasis is placed on competencies in entry-level residence life professional training? Staff in campus housing departments use competency-based training to provide higher levels of knowledge, skills, and abilities especially between the first and third years of entry-level residence life…

Campus sexual misconduct has been a growing concern in recent years. The researchers of this qualitative study analyzed the perceived adequacy of current sexual misconduct training and delivery practices from Title IX coordinators representing 11 higher education institutions across the United States. Results point to the importance of…

This book contains the full text of papers and posters presented at the International Conference on Education and New Developments (END 2020), organized by the World Institute for Advanced Research and Science (W.I.A.R.S.), that this year had to be transformed into a fully Virtual Conference as a result of the Coronavirus (COVID 19) pandemic.…

Discusses the problems related to evaluating in-service minicourses at Macquarie University, Sydney, and the results of two preliminary studies. The first examined participants' perceptions of the degree to which specified objectives were achieved for each course. The second was a questionnaire surveying the opinions of past participants.…

Discusses training of new admission office personnel, especially in the areas of office orientation, admission fundamentals, computer instruction, and public speaking. Discusses planning and implementation of the training program, notes ongoing challenges to the program, and describes positive aspects of the program as described by trainees and…

This paper describes the process by which Metropolitan State College of Denver (MSCD), Colorado, developed a training program for faculty and staff to inform them about the provisions of the Americans with Disabilities Act (ADA) and the Rehabilitation Act of 1973. The process developed by this college can serve as a model for others. The most…

Offers tips to college newspaper advisers regarding recruiting, staff incentives, organization, continuity, training, and liaison with other faculty members. (GT)

Front-line service providers can be the origin of customer's perceptions about an institution, and these initial perceptions can color subsequent interactions. To improve customer service, institutions need to offer training and recognition for providers. Characteristics of effective service and providing effective training are discussed. (MLW)

Provides a historical and current overview of staff-development program models in higher education. Traces the establishment of the Ball State University division of student affairs staff-development program as a model in staff-development design and functional-program services. Discusses methods of evaluation, issues, and trends. Provides…

This Unesco document is the fourth in the series "Studies in Engineering Education." It comprises two main parts and a resume, reflecting the contributions from many participants in two Unesco sponsored conferences; a symposium on staff development in engineering education held at Dar es Salaam in 1974, and the International Conference…

This paper discusses the development of information technology (IT) literacy among library staff at the University of the Witwatersrand (South Africa). The first section describes the networked environment in South Africa. The second section summarizes the IT background of library staff and perceptions of IT literacy among staff. The third section…

Concern for students with eating disorders and concern for the environment served as the catalyst for the development of a procedure for responding to eating disorders. The procedure, which relies heavily on residence hall staff, is presented here, with emphasis on training, prevention, and issues in implementation. (Author)

The academic department chair has a pivotal role in the administration of special accommodations provided to students under the provisions of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973. Department chairs may interact with all levels of the institution, and the interaction among chairs, the Equal…

Surveyed directors of student life at 87 colleges and universities in Pennsylvania to determine alcohol abuse programs offered, training needs, attitudes toward programs, and kinds of programs desired. Sixty-four percent of schools reported having alcohol abuse programs, 79 percent wanted additional training, and 71 percent reported an abuse…