Technology in higher education has dramatically changed how students learn and how business is conducted in today's modern higher education institutions (HEI). Despite this rapid influx of technology in higher education, the integration of institutional technology (IT) leadership into the administrative process around technological innovation has…

The third quarter of 2020 marks the closure of on-campus face-to-face pedagogies in South Africa's institutions of higher learning due to Coronavirus disease (COVID-19). The need to maintain social distancing necessitated the transition to emergency remote teaching. A few institutions of higher learnings could move their classes effectively to…

Purpose: The Coronavirus 2019 (COVID-19) pandemic has already had a significant disruptive impact on the society, posing challenges to the provision of education across the world. Due to this crises governments over the world have temporarily closed educational institutions to help reduce the spread of COVID-19. Accordingly, educational…

It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

On September 4 2010, a massive 7.1 magnitude earthquake struck the Canterbury region in the South Island of New Zealand. The response from the University of Canterbury was immediate and carefully co-ordinated, with the university's web-based environment and a responsive site developed on the social media platform "Facebook" becoming…

The concept of convergence has evolved significantly during recent years. Today, "convergence" refers to the integration of the communications and computing resources and services that seamlessly traverse multiple infrastructures and deliver content to multiple platforms or appliances. Convergence is real. Those in higher education, and especially…

The EDUCAUSE Current Issues Committee, whose members review and recommend the set of IT issues to be presented each year, conducted a Web-based survey in December 2006 to identify the five of thirty-one IT issues in each of four areas: (1) issues that are critical for strategic success; (2) issues that are expected to increase in significance; (3)…

This article features the 14 winners of the 2008 Campus Technology Innovators. This article offers an insider's view of the winners' campus technology initiatives, their project leads, and vendor partners jointly recognized for a unique ability to advance teaching, learning, administration, and operation on North American college and university…