Not all knowledge and skills that educators want to pass to students exists yet in textbooks. Some still resides only in the experiences of practicing engineers (e.g., how engineers create new products, how designers identify errors in calculations). The critical incident technique, CIT, is an established method for cognitive task analysis. It is…

Describes two exploratory studies of undergraduate and postgraduate students concerning the difficulties of learning to perform HTA (hierarchical task analysis) and how those difficulties might be overcome through proper training. Errors occurred with respect to all HTA criteria, suggesting that carrying out HTR itself is a complex cognitive task.…

This paper describes the use of a management process, Systematic Curriculum and Instructional Development (SCID), for developing online multimedia modules. The project, "Collaboratively Creating Multimedia Modules for Teachers and Professors," was funded by the USWEST Foundation. The curriculum development process involved teams of…