Discussion of the scheduling procedures of librarians' hours at the reference desk at the Rutherford Humanities and Social Sciences Library, University of Alberta, highlights services provided, the preference table system, and manual scheduling versus computer scheduling. (EJS)

Discusses the application and use of a microcomputer-assisted reference statistics procedure which allows for customized programs to be designed and determined by local, unique research objectives, service demands, and the ultimate use of the recorded data. A literature review of the development and use of reference statistics is included. (EM)

This discussion of the effects of computer technology on the services of research libraries includes descriptions of four information technology services that could replace more expensive traditional services. The efforts of the Research Libraries Group to reshape information services for their scholars is also described. (CHC)

Describes method of keeping track of search service and database changes through use of database information files stored on microcomputer in use at Computer Search Service, State University of New York Albany. System configuration, file structure, data input forms, system reports, database fact sheets, and search service brochure are highlighted.…

Based on online searching experiences on microcomputer at a small liberal arts college, this article outlines for the novice advantages and disadvantages of micro-searching, legal implications, future trends, and factors to consider in selecting hardware and software. A 16-item bibliography arranged in order of usefulness and 10 references are…

The possible uses of excess central processing unit capacity in an integrated academic library automation system discussed in this draft proposal include (1) in-house services such as word processing, electronic mail, management decision support using PERT/CPM techniques, and control of physical plant operation; (2) public services such as the…

Discusses an "intelligent" videodisc system utilizing a H-P 2000 computer and an optical videodisc for retrieval of images of art slides stored on disc at the University of Iowa. The results of a user survey are discussed, including such concerns as image quality, search time, and programing limitations. (Author/JJD)

This Carnegie-Mellon University Libraries study compared the effectiveness of two methods of current awareness service: computerized updates and the distribution of the tables of contents of journals. In particular it compared the timeliness and availability of articles in-house with the greater coverage but longer time lag (and possible lower…

Describes three ways in which libraries use computers to enhance reference services: "Answers," the community information and referral service at Memorial Hall Library, Andover, Massachusetts; the Hot Topics File at State University of New York/Oswego, Penfield Library; and features of RLIN and WLN databases which make them valuable…

Basis for systematic computerization of academic research library's reference, collection development, and collection management functions emphasizes productivity enhancement for librarians and support staff. Use of microcomputer and university's mainframe computer to develop applications of database management systems, electronic spreadsheets,…

Describes the components--hardware, software and applications, CD-ROM and online reference resources, and telecommunications links--of an electronic library workstation in use at Clarkson University (Potsdam, New York). Data manipulation, a hypothetical research scenario, and recommended workstation capabilities are also discussed. (MES)

A test of a reputable scholarship search service using a fictitious student and characteristics revealed that the aid source information obtained was only fair in relevance and response rate to follow-up inquiry. Students are advised to concentrate on more productive sources of information: colleges, personal contacts, and publications. (MSE)

Suggests guidelines to help libraries formalize their electronic reference services. Covers the following issues: administration/management (library division/department, library administration, campus administration, academic departments); services; primary clientele; personnel; infrastructure/facilities; finances; and evaluation. (AEF)

Technological advances in computers and telecommunications that have significantly changed higher education are analyzed within a framework that associates technologies, applications, and aspects of institutions that are affected. Two further frameworks, one for information systems suggested by decision support systems study and one which is a map…

This book contains 37 papers on computer use in higher education originally presented at a May, 1992, conference of college and university computer users. Most of the papers describe programs or systems implemented at particular institutions and cover the following: systems for career planning, automating purchasing and financial commitments,…