Many directors of college recreational programs are feeling pressure for increased accountability in the face of shrinking financial resources and increased demand for services. One method of providing that accountability and learning about the strengths and weaknesses of services offered is by assessing the level of client satisfaction. Developed…

Attitudes of University of Minnesota students toward student services and the fees for these services were surveyed in Fall 1983. A total of 476 students at the Twin Cities campus were interviewed by telephone. A majority of respondents were willing to pay in order to maintain current levels of service. A majority preferred a fee system with a…

Student perceptions and usage of selected services and organizations that receive student services fee support at the University of Minnesota Twin Cities campus were surveyed. Respondents were 417 continuing, fee-paying, nonforeign, day students. Key findings include: 60 percent said the fee should be increased enough to keep pace with inflation;…

To help determine priorities for the use of student fees for campus services and to test the degree of importance to students of a wide range of programs, a survey of student perceptions of these services was conducted by the University of California at Davis in the spring quarter of 1976. A total of 1,365 students responded by completing a…