This article investigates the implementation of a quality assurance system in Georgia as a particular case of "Bologna transplant" in a transitioning country. In particular, the article discusses to what extent new concepts, institutions and models framed as "European" have been institutionalised in Georgia. Based on an outcome…

Enterprise Resource Planning (ERP) systems can represent one of the largest investments of human and financial resources by a higher education institution. They also bring a significant process reengineering aspect to the institution and the associated implementation project through the integration of compiled industry best practices into the…

Describes, for the student affairs officer, the importance of evaluating the context within which university-related decisions are made before choosing any proposed management techniques. (Author)

The nature and form of useful management information in a variety of situations is discussed. It is suggested that questions posed by managers may determine the effectiveness of the management information system. Questions concerning demographic trends and enrollment declines are used to illustrate this point. (SF)

Integrated planning promotes collaborative thinking and furnishes mechanisms for linking strategic plans with operational plans. (Contains 1 figure.)

Colleges, like corporations, spend millions each year on information technology products and services to support academic programs and administrative services. A good deal of these dollars were not part of institutional budgets not long ago. In this context, textbook economics suggest that colleges and universities should be "more productive"…

This paper presents some suggestions about and evidence on how research theories from social psychology can be used to improve the operation and effects of short term educational programs whose objectives include the education or reeducation of individuals. The document is intended for people connected with the kindergarten through college…

The way that the U.S. Department of Education's Office of Student Financial Assistance (OSFA) should conduct its quality assurance function of monitoring a processing contractor is described. For the following quality assurance procedures, information is provided on the goal of the procedure, activities to be measured, measures, and the role of…

A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…