The Public Service Loan Forgiveness (PSLF) program was established in 2007 and forgives borrowers' remaining federal student loan balances after they have made at least 10 years of qualifying loan payments while working in public service. Starting in September 2017, the first borrowers potentially became eligible for the PSLF program and began…

Starting in September 2017, the first borrowers became eligible and began applying to have their loans forgiven through the Public Service Loan Forgiveness (PSLF) program. The US Government Accountability Office (GAO) was asked to review the PSLF program. This report examines the (1) number of borrowers pursuing PSLF and the extent to which the…

This Annual Plan presents the major initiatives and priorities the U.S. Department of Education (Department) Office of Inspector General (OIG) intends to undertake to assist the Department in fulfilling its responsibilities to America's taxpayers and students. The Department continues to face significant challenges in FY 2017 that impact its…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

This Annual Plan presents the major initiatives and priorities the U.S. Department of Education (Department) Office of Inspector General (OIG) intends to undertake to assist the Department in fulfilling its responsibilities to America's taxpayers and students. The Department continues to face significant challenges in FY 2016 that impact its…

This Annual Plan presents the major initiatives and priorities the U.S. Department of Education (Department) Office of Inspector General (OIG) intends to undertake to assist the Department in fulfilling its responsibilities to America's taxpayers and students. The Department continues to face a significant number of challenges in FY 2014 that…

Supporters of the new direct student loan program are critical of the private loan-guarantee agencies that cover lender losses on defaulted loans, portraying them as greedy, inefficient, and plagued by conflicts of interest. In turn, the agencies and banks doubt federal capacity to manage student borrowing. (MSE)

Colleges and universities are finding that improvements in the guaranteed student loan process are making it more attractive than direct lending. In its third year, the direct lending program's total loan volume remains at 33%, well below the 50% goal set in originating legislation. Even some of its strongest supporters fear the program will have…

The Student Loan Marketing Association ("Sallie Mae") is a government sponsored, private, for profit corporation, created in June 23, 1972, by the enactment of Section 439 of the Higher Education Act of 1965, as amended. Sallie Mae provides liquidity to commercial banks, savings and loan associations, mutual savings banks, credit unions,…

This report identifies improvements needed in administration of the guaranteed student loan program. Improvements needed are based on the fact that that lenders are not informed when student borrowers drop out of school. Alternatives for providing lenders with timely information on enrollment terminations are indicated. Additional administrative…

In almost half of the Department of Education's biennial audits of colleges receiving federal financial aid, institutions are found to have made mistakes in aid distribution, and each year the department asks colleges to return $25-million in aid money. Better oversight methods are urged. (MSE)

Results of a survey of the Western Association of Financial Aid Administrators concerning the prevalence and stringency of validation procedures used in 1985-86 are presented, and the impact and effectiveness of federal verification procedures in offices in that region are discussed. (MSE)

This report describes progress in addressing problems identified earlier in the process of consolidating student loans under the William D. Ford Federal Direct Loan Program (FDLP) or the Federal Family Education Loan Program (FFELP). Consolidation loans allow borrowers to extend their repayment periods and may combine loans under either or both…

Researchers, economists, and campus administrators who have followed federal student aid programs worry that businesses have turned the Guaranteed Student Loan Program into a lucrative industry that doesn't always have the students' interest in mind, and a congressional study group is also concerned about aspects of the program. (MSE)

This guide provides new direction in financial management and oversight practices for accounting and charging administrative costs as they relate to programs administered by the U.S. Department of Education. The document is divided into six sections. Section 1, which presents general information, offers details on definitions; indirect-cost rates;…