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Download full textGeneral Accounting Office, Washington, DC. – 2002
To determine what Federal Student Aid (FSA), previously the Office of Student Financial Assistance, had done to develop and implement a strategic direction as mandated by Congress in performance-based organization legislation, the General Accounting Office (GAO) reviewed FSA's strategic and annual performance plans and annual reports, interviewing…
Descriptors: Employees, Government Role, Higher Education, Human Capital
