Academic and public libraries are facing the challenge of finding new avenues of service and of creating value for their constituencies. This value is in the form of outcomes that result in bettering the people who use libraries and the community at large. The authors feel that librarians must find creative ways to make their communities better…

Since the mid-1980s, the Tuscany (Italy) regional government, the University of Florence (adult education department), and the Commune of Castelfiorentino have participated in a joint project aimed at narrowing the ever-widening gap between different segments of the Castelfiorentino population with regard to education and culture. The project…