In response to a charge from the library administration, the Circulation Committee of the Harold B. Lee Library at Brigham Young University designed and implemented a thorough assessment of circulation policies. Using multiple assessment methods including surveys, focus groups, and statistical analysis, the committee determined that the…

Eighteen state-supported academic libraries, primarily in Illinois but also in other midwestern and western states, were contacted by letter (14) or by telephone (4) in order to obtain information on their circulation policies and procedures. Fifteen libraries responded by sending copies of their policies. Information was also collected by…

This study measured the following performance factors at the Cleveland Health Science Library: user bibliographic information; collection development policy; acquisition policy; user catalog; circulation; library operation/functioning; and user search. Book availability rates were similar to rates for other academic libraries, and book…

Prior to changing from a manual/time sharing circulation system to an online system with an in-house computer, the staff of the Mary and John Gray Library of Lamar University reevaluated their current circulation policies in light of the increased capabilities of the new system. As part of this process, a survey was conducted of the libraries in…

This survey was conducted to determine to what extent ARL (Association of Research Libraries) libraries permit food and drink to be consumed in library facilities, whether there has been a shift in recent times toward a liberalization of policy and practice, how restrictions are enforced, and whether there are particularly successful strategies…

This survey was conducted to determine how ARL (Association of Research Libraries) libraries are participating in extension/outreach through three objectives: identify the level of involvement; determine the types of outreach service, as well as user populations; and ascertain the impact on the library, including its financial donor programs. A…

A focus group study of 29 Queens College/CUNY (City University of New York) undergraduates, born and educated outside the United States, determined that most described needs related to course work rather than language or culture. Participants commented on library hours, physical surroundings, research tools, personnel, collections, and copy…

The purpose of the project described in this paper was to gather information about online/CD-ROM database systems that would be useful in improving the services offered at the University of Findlay, a small private liberal arts college in northwestern Ohio. A survey was sent to 67 libraries serving colleges similar in size which included questions…