The library literature contains many discussions on problem-based learning as a means of engaging students in instruction and promoting information literacy. A related but relatively unexplored opportunity is available through client-based projects. Using examples from the business education literature, library literature, and the author's…

This paper describes an exploratory study investigating the impact of problem-based learning and clicker technology as active learning strategies at the American University of Sharjah Library, United Arab Emirates (UAE). Studies compared traditional and active learning classes. The present article maps the successes and challenges of these unique…

Discusses how information literacy efforts at the Massachusetts College of Pharmacy and Health Sciences have been supported by national trends within health science education to incorporate evidence-based medicine and problem-based learning into the curriculum. Describes effects on librarians, including requests for more instruction, creating…

This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…