Higher education institutions in Cameroon have undergone a major transformation (since the 1993 reforms) with a major objective to improve on the quality of graduates. However, concerns about leaders who are central to the implementation of these reforms have not been taken seriously. We live in a,multicultural context, especially in Cameroon with…

The 2019 Thought Leaders report focuses on "Innovation in an Age of Disruption." Participants at the Thought Leaders symposium explored the mechanics of innovation. They drew on the experience of experts in innovation and entrepreneurship and discussed ways to protect experimentation and creativity from institutional forces dedicated to…

This paper aims at seeking recommendations for the Open and Distance Learning (ODL) policy from the industry to ensure learners graduating from ODL system are employable and are at par with those who have graduated from conventional system. Survey from total 97 employers spread over 7 industry sectors indicated that policy intervention is required…

Complex, systemic issues continue to challenge public services without respect for organisational and professional boundaries. In practice, collaborative working with others who have differing professional cultural norms and systems confront members with the need to learn about each other's values, priorities and practices. This paper explores the…

This article offers lessons from an initiative refashioning the doctoral thesis in an education leadership program. The program serves a practitioner clientele; most are teachers and administrators. The new model for the thesis emphasizes leadership, problem solving, decision making, and organizational improvement. The former model was a…

Recently, many educational institutions across the globe have implemented engineering leadership programmes either as a part of a formal engineering curriculum or where leadership development is embedded into separate in-house programmes. This shows the clear intent of these educational institutions to prepare their engineering students for…

Linear planning and decision-making models assume a level of predictability that is uncommon today. Such models inadequately address the complex variables found in higher education. When academic organizations adopt paired-down business strategies, they restrict their own vision. They fail to harness emerging opportunities or learn from their own…

The purpose of this study was to examine the satisfaction and perceived learning and development of university peer mentors. Mentoring research exists that focus on student retention, academic achievement, and satisfaction of university students who are mentored, but little research exists that provides a comprehensive, quantitative perspective of…

Purpose--There can be little doubt about the importance and relevance of quality for any service industry. One of the most influential contributors to service quality developments was W. Edwards Deming (1900-1993). An important component of Demings philosophy is reflected in his 14-principles for transforming a service as they indicate what…

Education deans in the United States describe their approach to solving leadership problems that were cast as organizational dilemmas. The deans who participated in the study had been education deans for at least 6 to 7 years, indicating that they had avoided the revolving door syndrome of 4.5 years in a single appointment. Deans described their…

This article discusses the 4-H Gateway Academies specifically designed to enhance science, technology, engineering, and math (STEM) skills and knowledge in middle school youth. The innovative summer day camps partnered Project Lead the Way--trained teachers with county 4-H staff from University of Wisconsin-Extension (UW-Extension) Cooperative…

Analysis of interviews using critical incident technique with a sample of leaders in staff and educational development in higher education institutions reveals a limited use of classical problem-solving approaches. However, many leaders are able to articulate ways in which they frame problems. Framing has to do with goals, which may be complex,…

Human Communication in Organizations (HCO) is an introductory college course at Ithaca College, typically taken in the freshman year, in which students from a wide variety of majors examine the basic concepts, issues, and uses of organizational communication including communication theory, superior-subordinate and peer relationships, leadership,…

Effective organizational adaptation often brings together an institution's apparently incompatible views of a problem and its solution. Paradoxical models of change may be superior to linear models, and flexibility in administrative thinking and institutional strategies to encourage paradox will become a hallmark of institutional effectiveness.…

Various schools of thought on conflict management in academic institutions are explored in the article. A significant change from the traditional administrative attitude toward conflict is to view conflict as a means to healthy change and growth. Specific conflict-management techniques are discussed. (DF)