Feedback is an essential component of learning environments. However, providing feedback in populated classes can be challenging for teachers. On the one hand, it is unlikely that a single kind of feedback works for all students considering the heterogeneous nature of their needs. On the other hand, delivering personalized feedback is infeasible…

The relevance of the research is due to the need of taking into account the learners' cognitive characteristics in the educational process. Knowing the personal qualities of people is also important when choosing an occupation or employment. This is why the paper is aimed at describing the opportunities of the newest Web and mobile applications…

Legible written communication is essential for students to share knowledge (Rogers and Case-Smith 2002). If students lack proficiency in written communication, their composition skills will suffer, which can affect their self-esteem and grades. Whether or not this proficiency is in handwriting or keyboarding is a question worthy of discussion. In…

As universities begin to implement business intelligence tools such as end-user reporting, data warehousing, and dashboard indicators, data quality becomes an even greater and more public issue. With automated tools taking nightly snapshots of the database, the faulty data grow exponentially, propagating as another layer of the data warehouse.…

Two experiments explored the benefits to retention and transfer conferred by mental practice. During familiarization, participants typed 4-digit numbers and took an immediate typing test on both old and new numbers. Participants then typed old 4-digit numbers, either physically or mentally, with either a different response configuration or the…

Describes a teacher's experience with a quadriplegic in a keyboarding class. Points out that teachers should inquire about a student's physical handicap before making assumptions about it and should ask a student how they might help. Suggests not giving an extensive amount of assistance unless requested. (JOW)

This study concluded that (1) teacher-directed instruction is more effective; (2) self-directed learning may be appropriate only if students are committed; (3) age is not related to keyboarding achievement; (4) teacher-directed and self-directed instruction result in usable keyboarding skills, and (5) self-directed students will probably need…

Suggests that business communication instructors cannot and must not avoid teaching students the importance of computers. Urges teachers to press their institutions to make available the computing facilities needed. (RS)

Suggests that business communication teachers not yield to the temptation to teach software in business communication courses. Suggests that, in such courses, the primary focus is on communication strategies and that teaching software packages eats up valuable time. (RS)

Argues that business communication teachers must keep abreast of technological advances and inform students of software packages that enhance effective communication. Suggests that the depth in which software is covered must be guided by overall course objectives and computer availability. (RS)

Seven 5-minute, straight-copy timed writings administered to 87 college students revealed that (1) use of the print and return features of electronic typewriters does not automatically heighten speed or accuracy; and (2) students do not necessarily choose the best combination of features for enhancing performance. (SK)

Responses from 157 of 193 business teachers who teach keyboarding indicated that 78.7% were aware of cumulative trauma disorder and 22% had experienced it. Only 13% of classrooms were equipped with wrist rests. About 53% teach techniques to reduce incidence, but 20% did not know whether they taught preventive measures. (SK)

This study examines the factors influencing language and script choice in instant messaging (IM), a form of real-time computer-mediated communication, in a multilingual setting. Grounded in the New Literacy Studies, the study understands IM as a social practice involving texts, encompassing a range of literacy practices, within which a subset…

One group of college students who had no previous keyboarding instruction and one group who had were tested after three months of microcomputer use. Previous instruction was found to increase speed; no significant difference in mean error scores appeared. Proficiency appeared to be enhanced by previous keyboarding instruction. (SK)

A group of 431 business communication students included 199 nontraditional students and 362 who had prior keyboarding instruction. Keyboarding skill and computer anxiety were correlated. There were no differences in keyboarding skills of traditional and nontraditional students. Those with no previous instruction had less computer anxiety. (SK)