The exponential growth of higher education enrolment in South Africa has resulted in increased diversity of the student body, leading to a proliferation of factors that affect student performance and success. Various initiatives have been adopted by tertiary institutions to mitigate the negative impact these factors may have on student success,…

An adaptation of the "Action Maze"--a problem situation requiring manager trainees to choose between alternative courses of action, each of which leads to a new situation with new alternatives--is proposed for training counselors. Advantages and limitations of this adaptation, are enumerated and a sample Maze is included. (Author)

This empirical study tested the effects of a systematically-designed training program to help medical students develop empathetic responses to patients and to attend not just to disease symptoms. Results indicate the success of the program. (Editor/LBH)

A person centered communication workshop was developed to help aspiring facilitators achieve a set of listening and responding skills with which to initiate and/or sustain facilitative interactions. The workshop has been helpful to teachers, teacher aides, counselors, speech-audiology therapists, and pupil personnel workers. (LBH)

A review of the literature on training medical students in interviewing skills reveals a neglect of experimentally controlled studies as well as methods. This paper provides an experimental demonstration of the value of a training method for facilitating the medical student's ability to interact empathetically and comfortably with others. (LBH)

Presents a training device to facilitate counselor conceptualization of client psychological functioning. Conceptualization is defined as the counselor's synthesis of cognitive behavioral, emotional, and interpersonal aspects of the client's intrapsyche dynamics. Presents a specific case conceptualization format, along with an explanation of each…

A report is given of a program that was developed to train student teachers in how to make effective decisions while they are engaged in the act of teaching. This type of thinking has been labeled "interactive decisionmaking" (IDM). As a result of the training, the beginning teachers were expected to make improvements in their classroom…

A problem with current methods for teaching and evaluating interpersonal skills is addressed: the failure to include a wide range of behaviors reported in the literature as contributing to patient dissatisfaction and noncompliance. A comprehensive interpersonal skills training program and pretest-posttest evaluation are described. (Author/LBH)

Adults learning at a distance at Athabasca University (Alberta, Canada) make use of telephone tutors. Concerned over the lack of time and/or effort spent in training tutors, and recognizing that tutors had emerged as an important component of distance delivery at the university, a joint effort went into the development of a training manual that…

This paper, directed to beginning counselors who have not experienced counseling supervision, discusses the general purpose of supervision and the relationship between the supervisor and trainee. Five supervision models are described: (1) direct teaching; (2) therapeutic; (3) interpersonal process recall; (4) self-supervision; and (5)…

Describes training for undergraduate student assistants working at the reference desk at the University of Northern Iowa library that changed from a traditional classroom format to one that combines worksheets, individualized instruction, hands-on learning, regular reviews, increased feedback, greater interaction with students and staff, and…

The dichotomy between two concerns of student teaching supervision (emphasis on interpersonal helping relationship versus task-oriented, performance-based approach) is examined. Suggests dichotomy is fallacious, presents a typology of approaches, maintains student teaching supervision is a teaching process calling for supervisor variability of…