In 2000 a survey was undertaken in an attempt to establish a sustainable, coherent database of empirical information on NVQ level 3, 4 and 5 activity in English and Welsh higher education institutions HEIs. As a result of this work a report was produced, "The Utilisation of NVQs in Higher Education in England and Wales," which set out…

Recommendations for deriving and using student ratings of college teachers are presented. General recommendations for teacher evaluation include: (1) using multiple sources of data about a faculty member; (2) using student ratings as one aspect; and (3) determining the purpose of the ratings before they are collected. Ten specific recommendations…

Lessons from the 18-year institutional experience of Alverno College in Milwaukee (Wisconsin) with assessment for the improvement and verification of student learning are summarized. Principles are described that should inform a national assessment system with the dual purposes of improvement and accountability by incorporating the following key…

In response to changing management and budgetary strategies that have been driving decision making to the lowest administrative levels, institutional researchers have been attempting to identify indicators which can be used to evaluate institutional performance and progress. This paper reviews efforts to introduce departmental operational…