Describes two instruments: one designed to assess students' perceptions of various aspects of their computer laboratory environments and the other to measure attitudes toward computers and computing courses. These instruments were used to determine association between laboratory environment and student attitude. Findings indicate a close…

Presents a case study of North Dakota State University and its move from a mainframe-oriented campus to one with an integrated mainframe-microcomputer system. Topics discussed include developing a set of standards for microcomputers, developing computer center support, and developing workshops and other programs for encouraging faculty use of…

At the Purdue University School of Technology (PST) at Columbus, Indiana, the Total Quality Management (TQM) philosophy was used in the computer laboratories to better meet student needs. A customer satisfaction survey was conducted to gather data on lab facilities, lab assistants, and hardware/software; other sections of the survey included…