During the past three years, we have developed and implemented an enterprise information system (EIS) to reengineer and facilitate the administrative process for preparing and teaching distance learning courses in a midsized-to-large university (with 23,000 students). The outcome of the implementation has been a streamlined and efficient process…

This paper reports the observations made and experience gained from developing and delivering an online quantitative methods course for Business undergraduates. Inspired by issues and challenges experienced in developing the online course, a model is advanced to address the question of how to guide the design, development, and delivery of…

In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. The first two…

In July 2000, 16 higher education leaders gathered to participate in an invitational symposium on preserving quality in distributed education. The symposium explored the topic of quality assurance in distributed learning, focusing on college-level, credit-bearing teaching and learning experiences. The first part of this paper focuses on questions…

This paper presents research and development of an adaptive World Wide Web-based system called Explor@ Advisory Agent, capable of tailoring advice to the individual student's needs, actions, and reactions toward pedagogical events, as well as according to diagnosis of content acquisition. Explor@ Advisory Agent consists of two sub-systems, the…

This document contains the following papers on Web-based education systems in Europe: (1) "European Experiences with Learning Management Systems" (Morten Flate Paulsen and Desmond Keegan); (2) "Online Education Systems: Definition of Terms" (Morten Flate Paulsen); (3) "Learning Management Systems (LMS) Used in Southern…

The development and evaluation of a potential viewdata-style delivery system for computer assisted learning (CAL) at the Open University are described. First examined are Open University problems with CAL and television delivery systems, which resulted in the consideration of a viewdata approach involving allocation of a small central processor to…

This paper discusses the managerialist approach to developing and implementing systems for flexible delivery of educational systems in the Australian university sector. Rapid advances in communication technologies have enabled the education sector to provide greater flexibility and diversity in the traditional areas of mixed delivery and distance…

Universities worldwide are consolidating and enhancing their commitments to various models of e-learning. These activities are leading to the adoption of corporate-wide e-learning systems and accompanying changes in structures, processes, and infrastructure requirements. The professed ideal is to identify narrowly defined corporate instructional…

This paper describes the conceptualization and development of an evaluation system that can be used to monitor and evaluate online instructional efforts. The evaluation system addresses concerns of both program administrators and course instructors. Computer technology is used to provide partial automation to reduce respondent burden and to…

This paper describes the experience and the problems solved in the process of developing and integrating advanced World Wide Web-based services into the University of Patras (Greece) system. In addition to basic network services (e.g., e-mail, file transfer protocol), the final system will integrate the following set of advanced services: a…

This paper describes the authors' experiences in developing an all-in-one virtual university. The Defense Acquisition University (DAU) is a consortium of Department of Defense education and training institutions and organizations that provides mandatory and assignment-specific courses for military and civilian personnel serving in 11 acquisition…

Arguing that telecommunications is transforming almost every sector of American society except education, this study analyzed the governance, management, technical, and fiscal issues associated with the creation and maintenance of an education satellite telecommunications system that would make cost-effective, equitable access to quality education…

Under the concept of lifelong education, many people from many parts of the social environment will need to be trained and learn about IT (Instructional Technology). The authors have started building a framework for such people, as a distance educational model of self/collaborative learning support. The purpose of this study is to propose and…

Presents a 10-step goal-oriented method for establishing an electronic college. Commitment to training, support, and motivation of people is advocated, as well as technological expertise. Each of the steps is described in detail using the "TowerNet" system from the Adult Education Department at Pennsylvania State University as a case…