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Levy, Gary D.; Ronco, Sharron L. – New Directions for Institutional Research, 2012
This chapter introduces the concept of benchmarking and how higher education institutions began to use benchmarking for a variety of purposes. Here, benchmarking is defined as a strategic and structured approach whereby an organization compares aspects of its processes and/or outcomes to those of another organization or set of organizations to…
Descriptors: Higher Education, Benchmarking, Concept Formation, Change Strategies
Wagner, June G. – Keying In, 2001
This document contains three articles devoted to assessing online learning. "Online Learning: A Digital Revolution" profiles innovative World Wide Web-based programs at high schools and colleges in the United States and worldwide and discusses the following topics: new demographic realities; the need for continuous (lifelong) learning; and…
Descriptors: Academic Achievement, Adult Education, Adult Learning, Attitude Measures