The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

This paper presents a history of the Hiram College (Hiram, Ohio) library from 1950 to 1995. It highlights important events and decisions made in the construction and opening of the new library building on September 7, 1995 and shows how this achievement has revitalized the spirit and optimism of everyone involved. The paper also presents the…

This symposium report includes seven papers that address issues concerning the North American Collections Inventory Project (NCIP) Conspectus sponsored by the Research Libraries Group (RLG). Topics discussed include cooperative collection development; rigor and research in library and information science; decision making and uncertainty; and data…

Discussion of methods for gathering journal use information in academic libraries (for retention decisions) highlights an 8.4-year time-series of weekly library journal pickup data. Use of the autocorrelation function, spectral analysis, and intervention analysis is described.(LRW)

Addresses the process of journal deselection from the point of view of justice and argues that when journal cuts are necessary, libraries should first, reduce all departments to core holdings; second, ask departments with expensive journals for permission to implement an efficiency principle; third, if refused permission, implement an equal…

Discussion of faculty's subscription demands at academic libraries focuses on an analysis of journal citations from a decade of social science theses at the library of California State University at Long Beach that was conducted to supply quantifiable data to support decisions for journal purchases, cancellations, and placement in storage.…

This study, conducted at the University of Wyoming (UW), illustrates the complexity involved in making reasonable decisions about which electronic products to make available in the library. UW is a member of the CARL Alliance, and utilizes the CARL integrated online system which includes an OPAC, circulation, serials control, bibliographic…

This manual is intended to simplify the job of collection development and to give bibliographers access to the information they need to do their jobs. It emphasizes the procedures used for initiating orders in the libraries of Virginia Polytechnic University, and highlights sources of information that bibliographers can access in ordering. It is…

This case study examines social influences in research libraries' collection development. It shows that individuals' ideologies and political agenda shape their impression of user needs and their decision making. The study also reveals how the institution's operating structures, campus politics of interdisciplinarity, personnel deployment, and…

Presents a collection development model appropriate for libraries whose primary purpose is to support undergraduate education, in which collection development initiatives are taken by the library with the advice of teaching faculty. The organizational prerequisites for client centered collection development are discussed and a step by step…

Discusses serials cancellations; reviews library collection assessment policies and reasons for assessment studies; describes a survey of academic health sciences libraries that examined serials cancellation projects, including the decision-making process, regional or national cooperation, and the methodology used; and explains a generic serials…

Describes a longitudinal study of serial cancellations that was conducted by analyzing the cancellation lists between 1987 and 1990 from five midwestern member libraries of the Association of Research Libraries. Highlights include serial cancellation prices, language and place of publication, Library of Congress subject analysis, and collection…

Discusses the use of library management data, particularly circulation data, in making selection decisions for library collection development based on experiences at Louisiana State University. Development of a collection based on actual use rather than perceived research needs is considered, and the decision-making process for serials…

Reports on the book-buying trends and predilections of libraries at two-year colleges, four-year colleges, universities, and large research institutions. Four tables and figures show findings for purchasing power of academic libraries; areas academic librarians believe need more titles; most-bought book categories; and sources used to make…