The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

This guide is designed for school and district administrators and teachers who want to use data to improve their schools, for college and university instructors who teach school administrators, and for support personnel who teach graduate-level education courses. The guide explains how to define the scope of a needed database, how to ready the…

Describes the development of a machine readable reference information file at the University of California at Los Angeles. The discussion covers factors affecting the database structure, the use of a sophisticated text management system to enter data onto microcomputers, and possible future implementations of the reference information system. (16…

Describes the planning, development, implementation and impact of online information systems at three academic libraries. Some of the issues discussed include the campus computing environments, factors affecting the selection of databases and search systems, the impact of the system on library staff and users, and future considerations. (CLB)

In 1988 Mann Library at Cornell University proposed to develop a computer system that would support interactive access to significant electronic files in agriculture and the life sciences. This system was titled the Interactive Numeric Files Retrieval System (INFeRS). This report describes how project goals were met and it presents the project's…

This paper describes the efforts at an American Assembly of Collegiate Schools of Business (AACSB) accredited college as the school responded to the new mission-driven management expectations and prepared for the formal review of its accreditation status by the AACSB. Under the direction of Computer Information Systems (CIS) faculty, end-user…

This is a report evaluating the National Student Loan Data System (NSLDS), which is designed to track federal student financial aid (Title IV) programs and provide research and support functions such as prescreening of aid applicants for eligibility and enrollment status. The report finds that the Department of Education has made only limited…