The use of student data to inform decision-making and communication is still evolving in higher education. Often missing from campus conversations about use of student data are student voices about their preferences and needs. NASPA and New America engaged in a joint research effort to better understand student perceptions of data use within…

In this commentary, author Barbara Holland reflects on her 1999 "Journal of Public Service & Outreach" article, "Factors and Strategies That Influence Faculty Involvement in Public Service" (EJ589785) reprinted in this 20th anniversary issue of "Journal of Higher Education Outreach and Engagement." In the late…

Much importance is now placed upon the evaluation of outreach interventions by higher education institutions (HEIs). Accompanying this focus are requests that HEIs prepare evaluation plans. Yet, whilst some now have plans in place, others do not. One of the challenges for those preparing such documents is that official guidance is not prescriptive…

In this study, a peer-operated university-based anonymous hotline is a data source for the assessment of student concerns and needs, providing empirical information for prevention-oriented psycho-educational campus programming. This paper covers the collection and assessment of data from the anonymous hotline service of the Middle Earth Peer…

This book tells how to build a system leading to more student success beginning in elementary school and continuing through high school and postsecondary education. It identifies the key elements, describes effective practices, and shows how they come together to help students and educators succeed. "More Student Success" is an updated and…

This study analyzed the demographic and scholastic characteristic differences between a nontraditional and traditional student cohort (total n=11,878) at Ferris State University (FSU) in Michigan, identified (through literature reviews) successful recruiting and retention activities for nontraditional students at other postsecondary educational…

This document is the text of a Bill (H.R. 3098) proposed to improve the college participation rates of groups underserved by institutions of higher education. H.R. 3098 is also titled Hispanic Access to Higher Education Act of 1991. The Bill contains eight sections. Section 1 provides the short title and references of the Bill. Section 2 presents…

This guide provides information for policy leaders who need to develop or revise action plans aimed at improving learning environments for an increasingly diverse student clientele. The self-assessment is organized into three sections. The first section introduces the self-assessment, defines key terms, discusses the conceptual framework that…