As marketisation, stratification and performance measurement besiege Higher Education, managing change becomes a critical leadership and administrative skill. Managing the student experience and organisational reputation take on renewed significance. Yet whilst much attention is paid to quality assurance and validation processes as Higher…

Research into higher education is an expanding field, but it is notable that, while certain kinds of research get funded, undertaken and reported, others generally do not. Thus, articles that critique developing national policies are commonplace, as are reports evaluating the positive effects of innovations in course design or institutional…