Despite the popularity of service learning, it is sometimes criticized for its lack of academic rigor. This piece provides a counterpoint to that argument by describing a LIS service-learning course from the student's perspective. I focus particularly on the role of reflection, a key component in service-learning courses that helps to…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

Argues that, as human resource development programs in organizations expand, communication educators need to address the issue of training communication trainers within the context of the consultation process. Outlines a college course on communication training and consulting, including course structure, major assignments, and ethical…

Microteaching, or teaching for a short unit of time, has proven to be effective in student teacher training. (PG)

Offered as an independent, elective, one-credit course available to second-year pharmacy students, a life support course has been taught at the University of Nebraska Medical Center by instructors certified by the American Heart Association. Course structure and materials, student response, and course evaluation are discussed. (LBH)

This is the final report to the National Science Foundation (NSF) from a grant to develop a course in biometeorological field techniques. Objectives of the course were to give students experiences in making field measurements of parameters of the physical environment and their impact on plants and animals; and to develop an understanding of the…

A study was undertaken to compare teaching methods in a college level psychology of adjustment course. The first method involved training individuals to be therapists to those needing help. The second method trained individuals needing help to be their own therapists. (Author/DB)

At the George Washington University School of Medicine a 52-hour course in emergency care was adapted for first-year medical students from an 81-hour program for training emergency medical technicians. (Author/LBH)

Ten laboratory experiments are described which are used in a successful clinical biochemistry laboratory course (e.g. blood alcohol, glucose tolerance, plasma triglycerides, coronary risk index, gastric analysis, vitamin C and E). Most of the experiments are performed on the students themselves using simple equipment with emphasis on useful…

The development of a full-credit peer tutor training course for college freshmen is based on the assumption that respect for the writing student and respect for writing as a process are essential attitudes for peer tutors to acquire. Training begins with assigning tutors writing activities to make them more aware of themselves as writers and…

A training program designed to enhance the career development of undergraduate psychology majors is described. The class involved 11 hours of didactic lectures and discussions which attempted to give students external information relevant to work and school decisions. The sessions were designed to give students an understanding of decision making…

The potential of nurse practitioners as clinical instructors of physical examination skills is discussed. A new first-year medical school course in physical examination designed and implemented at the University of Arizona College of Medicine is reported. (Author/LBH)

Intended to give experience to students hoping to begin careers in advertising and also to serve a neglected segment of advertisers, a specialized senior-level course in small business advertising was developed at Clarion University of Pennsylvania. Early in the semester, lectures and demonstration clients focused on the distinct promotional…

This paper describes a methodology developed to provide undergraduate students with direct experience in the process of impressionistic test interpretation. In the experiential exercise, students were shown Thematic Apperception Test cards and then read the responses given by an anonymous client. A discussion of the process by which the students…

The feasibility of organizing selected professional development skills and knowledge into a performance-based learning sequence was examined at Oregon State. Six general competency areas were derived for preservice and graduate vocational-industrial inservices teachers. (LBH)