Understanding how authority affects social evaluation of written communication is crucial for understanding how online communication technologies can be effectively deployed. We examined how negotiation words affected perceived ratings of knowledgeableness, professionalism, politeness, and friendliness across three levels of authority (professor,…

Many observed that the rise of GenAI is causing an 'erosion of trust' between students and teachers in higher education. Such distrust mainly stems from concerns about student cheating, which is believed to be massively facilitated by recent technological breakthroughs in GenAI. Despite anecdotal discussions, little empirical research has explored…

Social networking sites provide opportunities for informal and social learning of academic practices in higher education, yet not all academics engage in these spaces. This qualitative study suggests that while Twitter offers informal opportunities for academic development, inhibiting factors prevent staff from establishing their social presence…

Bullying and mobbing are migrating to online realms, intensifying the damage involved and increasing the complexities of these issues. Social media (such as Facebook and Twitter) are intensely communal in many senses; they may serve to increase the negative aspects of bullying and mobbing as well as provide community-oriented tools for mitigation.…

Examines the discursive construction of identity and power in a Japanese online discourse community by focusing on an email list for Japanese professionals in the field of Teaching English to Speakers of Other Languages (TESOL). Argues that online discourse communities do not diminish hierarchical social relations found in offline discourses but…

Discusses two modifications to computer-conference-based master's degree courses: a maximum length for messages, and moderators appointed from among the student cohort. Argues that student and instructor moderators together can perform complimentary functions to ensure a more productive conferencing environment, (Author/AEF)

Describes a study that used survey and focus group data to examine differences in perception of online group process and development between college students in Mexico and the United States. Discusses language, power distance, gender differences, collectivist versus individualist tendencies, conflict, social presence, time frame, and technical…

In order to examine and understand power relations between international students who speak English as a second language and American students in online discussions in adult and higher education settings, 1002 postings related to discussion topics in two doctoral-level adult education online classes with 45 students 6 of whom were international…

This article, using data from a year-long study of writing processes in an institutional context, looks at the demands made on writers in workplace environments as they make requests of their colleagues. Building on Brown and Levinson's politeness theory, the study takes a view of context as being a key factor in framing requests, in addition…