As a new year begins, higher education professionals who manage social media are getting to know the latest social network, Google+, and how they can best use Google+ Pages to advance their institutions. When Google+ first came on the scene in late June 2011, several institutions signed up and began using the service. Given the popularity of other…

The pace of technological change accompanied by an evolution in social, work-based and study behaviours and norms poses particular challenges for universities as they strive to develop high quality and sustainable technology-rich learning environments. Maintaining currency with the latest advances is resource intensive, hence the costs incurred in…