Isolates a dozen problems with diction and sentence structure that comprise the "gobbledygook syndrome." (RL)

Examines the nature of communication symbols in American society in an attempt to interpret features of racist language. See CS 703 548 for availability. (MH)

A useful device in revising technical reports is the metaphor of entropy, which refers to the amount of disorder that is present in a system. Applied to communication theory, high entropy would correspond to increased amounts of unfamiliar or useless information in a text. Since entropy in rhetorical systems increases with the unfamiliarity of…

Suggests it is more valid to teach business students when it is and is not appropriate to use "commercialese" (stock phrases commonly used in business letters), than to launch a head-on attack on it. (GT)

It is proposed that because (1) adult learners of English as a Second Language face great challenges in communicating with native English speakers; and (2) native English-speakers can learn strategies to compensate for some of these difficulties, there is a need for instruction in these strategies and skills for Americans in international…

This booklet contains information on the Languages of the Disciplines Project, a federally funded program that seeks to identify the problems in receptive communication encountered by beginning university students in specific disciplines and the techniques for helping these students overcome their problems. The first section of the booklet notes…

Middle Eastern students face cultural conflicts in adapting to the western value system. While feeling obligated to maintain their native culture they also need to feel comfortable with the culture of their target language. In attempting to identify with a new group, ESL students may sense a loss of membership in their native group. Culture stress…