Background/purpose: Administrative bullying has become associated with inappropriate behaviors at work. This raised some concerns about how to define and measure it precisely. Nonetheless, there is a theoretical and practical gap in educational literature. So, this study explores the impact of administrative bullying on the quality of education.…

The 2023 Thought Leaders Report, "Leadership Reimagined: Navigating the Higher Education Workplace" provides leaders with information and tools to help them lead their employees through the continuing uncertainty with a focus on the workforce. We recognize that workforce issues are incredibly challenging and understand that an engaged…

This quantitative methodological research study explored the relationship between compassion and mattering experience from the perspective of leaders and direct reports working in administrative and support functions at a higher education institution. The following two research questions are explored: (1) What is the relationship between…

Administrative assistants within the higher education system are a vital part of universities, including supporting students, faculty, and administrators. Although administrative assistants are essential to a college or university, they often lack recognition and salary support for their contributions. This applied qualitative study seeks to…

Recent data shows a continuing trend of gender disparity in leadership positions in tertiary education in New Zealand with men dominating higher levels of employment and advancing at faster rates than women. This study explored the experiences of six academic women who have advanced to leadership roles in New Zealand to examine the role that…

The relationship between religiosity and ethical behavior at work has remained elusive. In combining both religion and higher education we can discover how these two systems thematically, may pose greater potential towards a better understanding of the factors that influence ethical judgements and behaviors in academic settings. This study…

Despite the numerical predominance of women in higher education institutions (HEIs), significant underrepresentation in academic and leadership positions persists, highlighting ongoing gender inequalities. This study examines the role of management in addressing gender disparities and offensive behaviors within a Portuguese public HEI, using…

Higher education institutions are increasingly turning to adjunct faculty to teach online courses to accommodate online course enrollment growth. While many adjunct faculty are attracted to the flexibility of online teaching, they also face several challenges, such as feelings of isolation and disengagement, negative stereotypes, and lack of…

Research surrounding higher education workplace aggression is regularly focused on acts of bullying down the hierarchical chain. This paper examines the data generated from interviews with 20 faculty deans to demonstrate that a shift in negative higher education workplace behaviour is occurring. This change primarily results in the well-defined…

The study aimed to identify the effect of servant leadership on organizational citizenship behavior and establish direct and indirect effects in Indonesian Christian higher education. This study used quantitative methods with the partial least squares structural equation modeling approach to verify the hypothesis that has been proposed. The…

Black women who serve in administrative leadership roles in higher education do so amidst conflicting experiences wherein they are positioned to exercise authority while being subjugated to conditions, socially and institutionally, that uphold racism and sexism. The manifestations and effects of gender and race-based oppression on Black women…

The concept of toxic leadership has been widely investigated in diverse settings with most contributors agreeing its impact on followers can have negative effects to the victim's well-being, job satisfaction, group productivity and organisational commitment. However, the concept has not yet been sufficiently researched in tertiary educational…

This quantitative research study examined the relationship between prosocial behavior, work engagement, and workplace civility among higher education professionals. The specific university employees it studied were student affairs staff, academic affairs administrators, and faculty. Responses to a survey by a national random sample allowed the…

This paper contends that one key reason for the lack of adoption of comprehensive change models based in higher education (HE) teaching and learning is that they lack a strong theoretical underpinning, thus potentially impeding their effectiveness in dealing with the complexities of human and organisational behaviour. Change theories that…

Decades of established research have focused on the attrition, workplace trauma, and career burnout of student affairs (SA) professionals working at colleges and universities (see N. J. Evans, 1988; Herr & Strange, 1985; Perez & Bettencourt, 2024; Walterbusch, 2019). The purpose of this generic qualitative research study (Khalke, 2016) was…