Institutions face both challenges and opportunities in communicating with external constituent groups, from marketing new programs to attracting visitors and soliciting alumni. A college or university's tight-knit community of students, alums, and friends adds a special dimension to the higher education experience; bonds formed in college often…

This paper presents findings of an institutional case study investigating how students and lecturers experienced a new opt-out, fully integrated lecture-recording system which enabled audio and presentation screen capture. The study's focus is on how "traditional" students (generally characterised as young, enrolled full-time and…

In recent years, there has been a significant increase in the demand from professionals in different areas for improving the curricula regarding information security. The use of authentic case studies in teaching information security offers the potential to effectively engage students in active learning. In this paper, the authors introduce the…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

The purpose of this paper is to develop e-portfolio evaluation criteria which will be used to review the Blackboard LMS e-portfolio being used at one Higher Education (HE) institution in the UK as evaluation criteria for reviewing e-portfolio provision does not exist in the literature. The approach taken was to initiate a wide literature search…

Web site usage statistics are a widely used tool for Web site development, but libraries are still learning how to use them successfully. This case study summarizes how Morris Library at Southern Illinois University Carbondale implemented Google Analytics on its Web site and used the reports to inform a site redesign. As the main campus library at…

The administrative computing strategy that clarified requirements for the access control system and the concepts implemented to ensure a secure information processing environment are reviewed. Implementation at Virginia Tech resulted in the ability to electronically capture a document and route it through channels for electronic signature…

More and more colleges and universities today have discovered electronic record-keeping and record-sharing, made possible by document imaging technology. Across the country, schools such as Monmouth University (New Jersey), Washington State University, the University of Idaho, and Towson University (Maryland) are embracing document imaging. Yet…

Data management challenges at the Pennsylvania State University are discussed, including providing user access to data, developing a classification system for data elements, eliminating the manual process for creating tailored user views, and developing data dictionary user enhancements. Solutions are provided to give insight into problem solving.…

Describes a case study approach to teaching database design principles to undergraduate students that is based on a library database. Topics discussed include database management systems, relational models, entity relationship models, many-to-many relationships, normalization, and producing a working database. (three references) (LRW)

Colleges and universities must find a way to streamline and integrate information management processes across the organization. The Georgia Institute of Technology responded to an acute problem of dissimilar operating systems with a campus-wide integrated administrative system using a machine independent relational database management system. (MSE)

Data administration (DA) is a position that has emerged with the growth of information technologies. A review of DA literature confirms that, although DA is widely associated with database management systems (DBMS), there is no standard DA job description, DA staffing and location within the organization vary, and DA functions range in description…

This book provides a resource to technical services managers in presenting and evaluating case studies of outsourcing programs in academic, public, and special libraries of the United States and Canada. A comprehensive overview of the options, outcomes, and assessments of outsourcing is offered; thus providing ways of managing contractual services…

The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…