All students deserve to attend programs and institutions that meet high quality standards. But different program goals, investments of time, and eligibility criteria make it difficult to set specific standards that will apply equally well to all types of programs and institutions. This report sets out principles for developing an accountability…

This paper aims to compare various Performance Management Systems (PMS) for business school in order to find the strengths of each standard as inputs to design new model of PMS. There are many critical aspects and gaps notified for new model to improve performance and even recognized that self evaluation performance management is not well…

Benchmarking as a type of knowledge-sharing around good practice within and between institutions is increasingly common in the higher education sector. More recently, benchmarking as a process that can contribute to quality enhancement has been deployed across numerous institutions with a view to systematising frameworks to assure and enhance the…

This article discusses the Malaysian Qualifications Framework (MQF). An observation about the MQF is that in the particular context of developments in Malaysian education and training and its economic and social context, all roads have led to standards and quality assurance. This is the view expressed by the Malaysian Qualifications Agency (MQA)…

Our current educational environment is subject to persistent calls for accountability, evidence-based practice, and data use for improvement, which largely take the form of performance metrics (PMs). This rapid proliferation of PMs has profoundly influenced the ways in which scholars and practitioners think about their own practices and the larger…

While the ranking of higher education institutions (HEIs) has become more and more popular, there are increasing concerns about the quality of such ranking. In response to such legitimate expectations, in May 2006, the International Ranking Expert Group (IREG) developed and endorsed a guideline document--the Berlin Principles on Ranking of Higher…

"Classification" and "ranking" are tools for comparing colleges and universities, albeit for different purposes. Although "classification" focuses on identifying similarities rather than ordering institutions, it is closely intertwined with "ranking", whether directly through its content, structure, and…

Learning outcomes are described as written statements of what a learner is expected to know, understand and/or be able to do at the end of a period of learning. At the beginning of the 90s, a EU pilot project on ECTS showed that study programmes were much easier to compare if they were described in terms of outcomes, instead of inputs. The…

E-learning in the European Higher Education Area has stampeded its way to the foreground of the Quality Assurance (QA) forum, and has become a key issue among quality assurance agencies and institutions in the European Higher Education Area (EHEA). Because internet-based learning is currently such a relevant topic, there is a dire need for the…

To review and analyze the scope of practice of health promotion services and draft standards of quality indicators for higher education communities, the American College Health Association (ACHA) initiated a Task Force on Health Promotion in Higher Education in May 1996. Members of the task force developed a National Survey on Health Promotion and…

Export education in New Zealand has grown rapidly since 1990, earning significant foreign exchange and underwriting the finance of domestic education. As principal owner of education institutions, the national state is the primary investor. Previous governments treated the "industry" as both windfall and cash-cow as they advanced the…