Benchmarking is a formalised evaluation process by which a university can measure the standard of their policies, processes, programmes or strategies through comparison with other universities. Currently, there is a paucity of research that focuses on the documentation associated with external benchmarking undertaken by Australian universities.…

This study reports on an adaptation of the course experience questionnaire (CEQ) to the Arab learning context. An Arabic version of the CEQ was used to test the perceptions of a random sample of students at a public university in the UAE as regards their learning environment. The participants were 488 women students who study at nine different…

The value for money of UK undergraduate degree courses is under increasingly critical scrutiny. Understanding the level of learning achieved by students on any particular course has therefore become of paramount importance as an indicator of teaching quality. The change to the learning that a student undertaking a course has acquired can be…

Higher education today is a complex, demanding, and competitive reality. Its constituents--students, administrators, faculty, and public--are drawn from diverse sectors of society. Its 'arena' comprises institutions that receive decreased funding, are hounded with increased demands for accountability, and experience declining public support,…

As part of a national e-learning benchmarking initiative of the UK Higher Education Academy, the University of Manchester is carrying out a pilot study of a method to benchmark e-learning in an institution. The pilot was designed to evaluate the operational viability of a method based on the e-Learning Maturity Model developed at the University of…

Discusses quality assurance benchmarks for distance education and describes results of a survey of academic staff at higher education institutions in Hong Kong that measured their perception of quality assurance in Web-based learning. Examines institutional support; course development; teaching/learning process; course structure; student support;…