The rapidly evolving landscape of higher education demands not only changes in teaching approaches but also organizational transformation. This paper explores the potential of problem-based learning (PBL) as a lever for organizational change, particularly within higher education institutions. Based on a comprehensive organizational development…

Discusses active learning as a technique to improve learning outcomes; describes the background and history of problem-based learning, explaining why information skills are an integral part; and relates the experiences of librarians at Purdue University in forming collaborations with subject faculty and in the development of problem-based learning…

Discusses how information literacy efforts at the Massachusetts College of Pharmacy and Health Sciences have been supported by national trends within health science education to incorporate evidence-based medicine and problem-based learning into the curriculum. Describes effects on librarians, including requests for more instruction, creating…

This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…