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Konuk, Sümeyye – International Journal of Education and Literacy Studies, 2021
The research purpose was to identify (1) the problems encountered by academic and administrative staff in emails received from students, (2) positive and negative qualities of the authentic emails of higher education students, (3) functional explanations of the academic email, (4) the problems encountered by students in emails received from…
Descriptors: Electronic Mail, Higher Education, Academic Language, Language Usage

Peer reviewed
