Addressing working conditions in higher education is crucial to retaining student affairs professionals. This study explores the current state of working conditions in the field and the influence working conditions have on professionals' turnover intentions. Perceptions of psychological contract fulfillment is a factor that can interact with…

Industrial-Organizational (I-O) Psychology focuses on organizations and employees in the workplace in many different aspects including how interactions between co-workers exist, occur, and are formed. This qualitative research study explored faculty interactions between co-workers focusing on teamwork in higher education. The research question…

This qualitative, autoethnographic study sought to understand how multiracial men working in higher education staff roles described their experiences of racial identity. Eight participants, staff members at various higher education institutions across the United States, comprised the study population, including the study author. I conducted…

This study was conducted as a qualitative, single case study. This study obtained data from online Zoom interviews collected from semi-structured, open-ended interview questions. This study aims to examine what role servant leadership has in employee work performance in higher education institutions in West Virginia, from the lived experiences and…

The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

Many universities are transitioning to more flexible work environments beyond the acute phase of the COVID-19 pandemic. The purpose of this action research study was to investigate the attitudes and experiences of higher education administrative staff related to flexwork and to improve the change leadership self-efficacy of female leaders tasked…

A vocation is an individual's sense of being called to pursue a given profession. Vocations are typified by passion, absorption in work, a desire for prosocial work, and a tendency to sacrifice for the vocation. Vocations have been linked to both advantageous and adverse effects, including the propensity for vocational workers to suffer workplace…

This quantitative methodological research study explored the relationship between compassion and mattering experience from the perspective of leaders and direct reports working in administrative and support functions at a higher education institution. The following two research questions are explored: (1) What is the relationship between…

Professional staff make up the majority of employees at colleges and universities in the United States but are rarely the focus of research in higher education. As a result, little is known about how these employees experience the workplace, creating a challenge for educational institutions working to attract, develop, and retain this essential…

Black staff working at predominately white institutions (PWIs) of higher education experience systemic workplace racism undergirded by higher education's deep connections to and reproduction of White supremacy and antiblackness. This phenomenological qualitative research study entails a literature review with historical, conceptual, and empirical…

Student affairs professionals help students who experience trauma. Repeated and prolonged traumatic exposure has significant adverse effects on other helping professionals; burnout is one consequence of trauma exposure. Burnout as a construct has not been quantitatively researched in the student affairs profession recently. This study provides a…

The purpose of this quantitative correlational-predictive study is to examine if and to what extent performance expectancy, effort expectancy, attitude toward using technology, social influence, facilitating conditions, self-efficacy, and anxiety, individually and combined, predict the behavioral intention of U.S. higher education student services…

This qualitative phenomenological study explored the experiences of workplace belonging and esteem of 12 staff members with various minoritized identities working in higher education in the Midwestern United States. While much research focuses on student belonging, this study centered on the perspectives of non-faculty staff, addressing a notable…

It is predicted that higher education institutions, based on the current landscape, will need to merge, be acquired, or close at increasing levels in the coming years. This level of organizational change is challenging for those who are a part of it. The purpose of this research was to explore the experiences of trust at an institution of higher…

The cross-racial collaborations of Black women and white individuals in the academy are fraught and complex, as their livelihoods are connected to larger socio-political structures and intersecting systems of oppression, namely race and gender (Crenshaw, 1989, 1990). In this study, I engaged in the research alongside three Black women, two white…