Descriptor
| Computer System Design | 1 |
| Computers | 1 |
| Cost Effectiveness | 1 |
| Documentation | 1 |
| Foreign Countries | 1 |
| Higher Education | 1 |
| Hypermedia | 1 |
| Troubleshooting | 1 |
Source
| Information Services and Use | 1 |
Author
| Brown, P. J. | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
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Peer reviewedBrown, P. J. – Information Services and Use, 1992
Describes a practical application of hypertext that uses the "Guide" hypertext system developed at the University of Kent at Canterbury to supply customer support in diagnosing computing equipment problems. The underlying hypertext technology is explained, system monitoring is discussed, cost effectiveness is examined, and authorship is…
Descriptors: Computer System Design, Computers, Cost Effectiveness, Documentation
