The COVID-19 pandemic has heightened the visibility of economic inequality and the inadequacy of current minimum wage laws in the United States. Changes in the minimum wage, a living wage, or just employment practices may be compelled by law or voluntarily enacted by employers. A literature search failed to yield a concise and practical tool to…

This guide and tool has been designed to support higher education institutions to review, or audit, their readiness to offer blended learning courses. Users of the guide and tool will benchmark their institution's status with blended learning across a range of categories that includes policy, infrastructure, partnerships, learner support,…

The Council for Advancement and Support of Education (CASE) launched the volunteer-led Asia-Pacific Alumni Relations Survey in 2014 to provide a resource for alumni relations professionals to benchmark performance internally and against fellow institutions of higher education. That was the first survey CASE has done on alumni relations programmes…

Since 2010, the State Higher Education Executive Officers Association (SHEEO) has periodically administered the "Strong Foundations" survey, which documents the content, structure, and effective use of state postsecondary student unit record systems (PSURSs). This report highlights the results of the fourth administration of the survey,…

The design, delivery and assessment of a complete educational scheme, such as a degree programme or a professional qualification course, is a complex matter. Maintaining alignment between the stated aims of the curriculum and the scoring of student achievement is an overarching concern. The potential for drift across individual aspects of an…

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) periodically undertakes research projects to keep themselves and the higher education community in general, informed about relevant current and emerging practices. The aim of this survey was to measure the extent of ownership of Constituent (or Customer)…

Today's institutions of higher education are facing an increased number of significant challenges taking place in the political, economic, social and technological environment. Accordingly, the issues of performance, accountability, and marketing strategies have become ever more important. It has been suggested that universities that are more…

Discusses quality assurance benchmarks for distance education and describes results of a survey of academic staff at higher education institutions in Hong Kong that measured their perception of quality assurance in Web-based learning. Examines institutional support; course development; teaching/learning process; course structure; student support;…

The National Survey of Student Engagement (NSSE) annually collects information from undergraduate students about the quality of their education. In this first year of the survey, more than 63,000 first-year and senior students from 276 colleges and universities answered questions focusing on the extent to which they participate in proven…

The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…