As data-informed decision-making continues to evolve across multiple disciplines in higher education institutions, and as the role of research administration continues to expand from proposal submissions, compliance, and managing research and development expenditures to a profession with an active partnership with investigators to support…

This chapter explores the potential of integrating conversational AI tools such as ChatGPT with data visualization (DV) tools such as Power BI in higher education settings. A brief history of chatbots is summarized and challenges and opportunities in higher education are outlined. The highlights include AI's prospects for enhancing data-informed…

Higher education has faced increased pressure to prove its quality through 'economic efficiency' and 'value for money', thrusting institutions into what researchers call an 'audit culture'. This study explores whether and how the audit culture has impacted educational developers in Canadian post-secondary institutions. Results include a summary of…

As the debate on data in the society and in education grows the attention on data-trace as 'primary material' for governance, educational quality and innovation falls under the spotlights. In this context, HEIs have been put under pressure to adopt quantitative metrics and evaluation approaches enhancing the massive collection of trace data.…

Learning analytics (LA) provides insight into student performance and progress, allowing for targeted interventions and support to improve the student learning experience. Uses of LA are diverse, including measuring student engagement, retention, progression, student well-being and curriculum development. This article provides perspectives on the…

This manuscript describes the use of real data applied to a fictional real-estate firm for teaching data visualization to university students. In the case study, students employ data analytic techniques in Tableau to clean, organize, and analyze real estate data. By creating visualizations, students address several questions about how selling…

We turn a critical lens to ethical research practices in the context of 'insider' higher education research. Tensions arise due to the risks involved in navigating academic identity and teacher-researcher authenticity. We offer two case studies where ethical tensions surfaced methodological concerns for researchers and participants. Case study one…

The evidence deployed in the policy process is often done so from sources hoping to shape policy along preconceived ideological lines. This chapter presents the data and research cited as evidence in tuition-free community legislation proposed and enacted by 10 states, along with the sources that produced this evidence when applicable. Results…

In higher education, academic advising is crucial to students' decision-making. Data-driven models can benefit students in making informed decisions by providing insightful recommendations for completing their degrees. To suggest courses for the upcoming semester, various course recommendation models have been proposed in the literature using…

Purpose: An evidence-based approach to improving instructional practices and student outcomes in data use. It is a systematic process of evaluating and analysing learning problems, collecting and transforming various types of data into instructional decisions, and implementing informed actions to improve instruction and student learning. Since…

The rapid recent use of learning analytics (LA) in higher education, specifically during the COVID-19 pandemic, allows the monitoring of users' behavior while learning. Using LA may promote students' learning outcomes but also intrude into their privacy. This study aimed to explore students' behaviour and perceptions towards privacy and data…

Purpose: As one of the buzzwords in the present age with considerable impacts in tertiary institutions, social media use in online teaching, learning and information dissemination have been extensively discussed in extant literature. This paper aims to explore the existing campus sustainability appraisal (CSA) tools to identify the length at which…

This study aims to examine the latest research trends in higher education for business by grasping the key trends, topics, and interrelationship of each subject. For this study, 304 research articles from four international "top-tier" journals were collected in the field of business education for two years 2018 ~ 2019 and analyzed…

For decades, assessing income has served as the tried-and-true method for creating financial aid packages--scholarships, grants, and loans--for the nation's college students. Each year, students and families living with low and moderate incomes submit income documentation to colleges, states, and the federal government in hopes of qualifying for…

It is essential to save lives during emergencies not only in hospitals but also in colleges and universities. Failure to identify risks and take prompt action during catastrophes and emergency situations could result in the loss of life and property for the campus community. This research aims to explore the feasibility of using data analytics to…