Complaints are an essential tool not only to resolve student problems but also to identify patterns of widespread misconduct and take action to prevent ongoing harm to students and taxpayers. However, the current complaint landscape is complex and not well designed to serve students' needs. "Unheard Voices: The Case for Improving Higher…

Quality assurance processes have developed in Latin America since the beginning of the 1990s, trying to deal with the changes in higher education. This article is organized from two main perspectives: the first is mostly descriptive, and it focuses first on a brief outline of structural changes, that impact on the features of higher education in…

The Corporation for National and Community Service (CNCS) and national service programs like AmeriCorps and Senior Corps want to help districts and schools -- working together with superintendents and principals, academic achievement, student attendance, and on-time graduation rates can be improved. With federal funding from CNCS, schools across…

A significant and growing number of universities across the country are pursuing the agenda of public and civic engagement and giving serious consideration to resultant faculty roles. Along with new university commitment come new definitions of scholarship, including the scholarship of engagement. The scholarship of engagement continues to emerge…

The Corporation for National and Community Service (CNCS) is a federal agency that annually engages millions of Americans in service and volunteering at more than 50,000 sites across the country. Senior Corps and AmeriCorps members play a vital role in helping communities design and implement locally determined, results-driven, cost-effective…

This annual report shows how fee and support systems (including grants and loans) work in higher education in Europe. It provides both a comparative overview of fees and financial support available to full-time students in 2017/18, and also includes individual country sheets outlining the main elements of national systems. In particular, the…

The National Park Service actively educates the public about registered historic places on college and university campuses and encourages people to visit them through its "Discover Our Shared Heritage Travel Itinerary Series." By featuring the historic buildings and grounds of colleges and universities in the itineraries, the National…

As described in "Go8 Backgrounder 24: Answering the Global Challenge--Experiences from European Excellence Initiatives," Germany began a debate about how to strengthen its position as an excellent location for science and research in 2004. This debate focussed in particular on the competitiveness of the country's universities and…

America's present economic unraveling has attracted intense interest among policy makers and the public. A far greater number of analysts that predicted the crisis now seem to know a path out of it. To be sure, the new president does not lack for advice on how to fix the situation. While the financial and regulatory underpinnings of the current…

The National Writing Project has drawn a steady and loyal following over more than three decades among teachers seeking to refine their own skills, reflect on their practice, and learn strategies for teaching their young scribes. After years of fending off critics and proposed budget cuts, the long-standing national program is moving beyond the…

A forward-thinking National Broadband Strategy should focus on the transformative power of advanced networks to unleash new waves of innovation, jobs, economic growth, and national competitiveness. Such a strategy should create new tools to deliver health care, education, and a low carbon economy. The American Recovery and Reinvestment Act…

HEMAR Education Corporation, a finance corporation, has announced a tuition prepayment program and invited colleges to participate. The program allows parents to pay postsecondary tuition years in advance at deeply discounted rates, with guarantees that the amount paid would cover college attendance costs. Unlike existing programs, college choice…

A series of national conferences focusing on college faculty renewal is described. The meetings have been attended by over 450 faculty, faculty development professionals, and academic administrators representing 188 institutions. The programs demonstrate that a wide range of activities promoting faculty renewal are occurring in a variety of…

This paper is an introductory discussion of industrial training, artificial intelligence (AI), and AI applications in training, prepared in the context of the United Kingdom Training Commission (TC) program. Following an outline of the activities and aims of the program, individual sections describe perspectives on: (1) training needs, including…

Higher education policy-making in France, Sweden, and the United Kingdom, and whether it fits the national policy styles of those countries, is investigated. Aspects of policy change, centralism, consultation, openness, conflict level, and deliberation are discussed. (Author/MLW)