Reports the results of a College and University Personnel Association survey of administration compensation in academic libraries. Surveyed positions include director of library services; circulation librarian; acquisitions librarian; technical services librarian; public services librarian; and reference librarian. All results are presented in…

This Association of Research Libraries (ARL) publication presents data from 119 U.S. and Canadian research libraries that were members of ARL during the 1991-92 fiscal year. The Preservation Statistics Questionnaire was designed to yield statistical information on the current level of preservation efforts in research libraries and on the key…

A 1969 survey of 50 leading American and Canadian university libraries collected data in the following categories: resources, personnel, finances, space, public services, administration, and professional school libraries. This summary report provides extensive tabular data in five broad categories: (1) summary tables; (2) institutional rank; (3)…

This 1987-88 edition of Association of College and Research Libraries (ACRL) statistics presents data from 100 U.S. and Canadian libraries that are not members of the Association of Research Libraries (ARL), and are not covered by the annual ARL statistics. The 129 non-ARL libraries that were surveyed for this report were classified by the revised…

Replacing a January 1980 publication of the same title, this collection of cost tables and other documentation from library materials cost studies conducted by members of the Association of Research Libraries (ARL) or by library vendors contains excerpts from: (1) local cost studies conducted at Colorado State University, Indiana University, Iowa…

A Systems and Procedures Exchange Center (SPEC) survey conducted in 1986 investigated the collection and use of management statistics in Association of Research Libraries (ARL) member libraries, and SPEC Kit #134 (May 1987) summarized the kinds of statistics collected and the reasons given by the 91 respondents for collecting them. This more…

This interlibrary loan (ILL) cost study was conducted at Union College Library in Schenectady, New York, in order to provide immediate feedback about ILL as well as to serve as a potential management tool for library and college administrators. This report describes the financial statistics of a 3-year period of use of ILL services at this small,…

The Association for Research Libraries (ARL) questionnaire was sent to 176 academic libraries in the United States and Canada, including the 95 university libraries previously surveyed for the ACRL University Library Statistics series, and representative college and community and junior college libraries that had responded to the 1984 "100…

This document presents data from 118 U.S. and Canadian research libraries that were members of the Association of Research Libraries (ARL) during the 1997-98 fiscal year. Since 1987-88, the number of preservation programs managed by a preservation administrator has grown irregularly from 66 to around 80 in more recent years. A fluctuating growth…

This document presents data from 122 U.S. and Canadian research libraries that were members of the Association of Research Libraries (ARL) during the 1999-2000 fiscal year. Since 1987-88, the number of preservation programs managed by a preservation administrator has grown irregularly from 66 to around 80 in more recent years. A fluctuating growth…

This document presents data from 123 U.S. and Canadian research libraries that were members of the Association of Research Libraries (ARL) during the 2000-01 fiscal year. Since 1987-88, the number of preservation programs managed by a preservation administrator has grown irregularly from 66 to around 80 in more recent years. A fluctuating growth…

The diagnostic instrument SERVQUAL has been developed to measure customer expectations and perceptions of service. This article describes a study that investigated how applicable SERVQUAL is to academic libraries and how influential the study's findings might be in changing concepts of the management of academic library services. Two SERVQUAL…

This collection of documentation from library materials cost studies conducted by members of the Association of Research Libraries (ARL) member libraries in the United States and Canada contains 11 documents divided into the following sections: (1) methodologies and data collection worksheets from the University of California at Berkeley, the…

Based on information from the 1988-89 IPEDS (Integrated Postsecondary Education Data System) Academic Libraries Survey, this report presents data from the higher education institutions in IPEDS, i.e., all colleges and universities with accreditation at the higher education level in the 50 states and the District of Columbia. Analyses of these data…

This 1988-1989 edition of Association of College and Research Libraries (ACRL) statistics presents data from 114 U.S. and Canadian libraries that are not members of the Association of Research Libraries (ARL), and are not covered by the annual ARL statistics. This edition is published every 2 years. The 114 non-ARL libraries that returned…