This toolkit helps design teams engage in this process of implementing the "Design for Equity in Higher Education" model. For each phase of the model, this toolkit provides a short description and offers some questions and suggestions to guide practice. [For the companion report, "Design for Equity in Higher Education," see…

This book is a straightforward, no-nonsense guide to a research method that can be used by educators to increase student learning, student self-esteem, and quality of school life in the classroom. This user-friendly book covers the principles and history of action research, ethical and legal considerations, methods for conducting both formal and…

Discusses facility managers' preparedness for dealing with the Y2K bug and ways to systematically assess and avoid its impact. Tips for reducing computerized system failure as facility managers make their transition into the next century conclude the article. (GR)

Provides a step-by-step approach to test the Y2K readiness of computers. Gives advice on what actions to take if an organization's computer systems fail the test. (GR)

A possible method of derivation of prescriptions for solving problems, found in Babylonian cuneiform texts, is presented. It is a kind of "geometric algebra" based mainly on one figure and the manipulation of or within various areas and segments. (MNS)

Describes the Educational Opportunity Program of Northern Illinois University's adaptation of an administrative planning decision making program called the Delphi concensus seeking process. (MD)

Describes several ways in which instructional examples of news stories can be used effectively in the classroom: describing features, analyzing matched examples, and using problem-solving activities. (MM)

Analyzes difficulties of students experiencing their first contact with heuristic hypotheses. Attempts to interpret these difficulties and suggest remediations. Uses an example from the chemistry of aqueous solutions. (MKR)

Governing boards should ask seven questions when a plan fails: where did the plan break down? who was responsible for the plan? were adequate resources available? were goals clear and specific? was the solution appropriate and adequate? were barriers allowed to derail the plan? were key players involved in planning? (MSE)

Solutions to common problems of college and university alumni boards and their meeting effectiveness are offered. Recommended are developing diversity in board membership, setting goals, making service meaningful, trying for turnover, balancing the work burden, planning for dignified departures, and fostering member involvement. (DB)

Once a college or university has chosen a consultant, details of the relationship may need negotiation, and a contract protecting both parties must be drawn up and signed. A range of contract options is available, depending on the nature, cost, and sensitivity of the work to be done. (Author/MSE)

The manual presents an overview of the career development process for college students with language learning disabilities (LD). A systematic problem solving process is advocated beginning with job selection and preparation and continuing through retirement. Such a process can help the LD adult to identify personal strengths and weaknesses,…

Effective organizational adaptation often brings together an institution's apparently incompatible views of a problem and its solution. Paradoxical models of change may be superior to linear models, and flexibility in administrative thinking and institutional strategies to encourage paradox will become a hallmark of institutional effectiveness.…

Offers three "unabashedly normative" considerations for translating organizational communication scholarship to practice: identifying a problem, incorporating participant voices, and presenting research to practitioners. Suggests that by engaging in these practices scholars can create alternative organizational stories and in doing so create space…

A discussion of the student activities administrator's role in solving substantial problems on the job looks at typical difficult situations and offers models for dealing with them. Each model consists of five practical steps for problem resolution. Situations addressed include emergencies, motivational crises, and externally imposed…