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See, Andrew; Teetor, Travis Stephen – Journal of Access Services, 2014
In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…
Descriptors: Staff Development, Training Methods, Library Personnel, Courseware
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Perilla, Alejandro – Journal of Higher Education Outreach and Engagement, 2010
Arizona State University (ASU) has become a foundational model for the New American University; committed to excellence, access and impact in everything it does. ASU's faculty and staff members measure themselves by those they include, not by those they exclude; pursue research that contributes to the public good; and assume major responsibility…
Descriptors: Democratic Values, School Personnel, Higher Education, Citizen Participation