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Mackey, Terry; Mackey, Kitty – Library Journal, 1992
Presents W. Edwards Deming's Total Quality Management method and advocates its adoption in libraries. The 14 points that form the basis of Deming's philosophy are discussed in the context of the library setting. A flow chart of the reference process and user survey questions are included. (MES)
Descriptors: Administrative Principles, Flow Charts, Guidelines, Library Administration
Nickel, Mildred L. – 1975
Designed as a practical aid to staff members, this guide outlines the functional procedures in a modern school media center and offers practical suggestions for facilitating service to students and teachers. Administrative procedures are described in terms of budgeting; the selection and evaluation of materials; and the technical aspects of…
Descriptors: Administrative Principles, Audiovisual Centers, Cataloging, Elementary Secondary Education
