The call for school psychologists to demonstrate accountability in the evaluation of services at the individual, group, and system levels comes at a time when school districts nationally are pursuing personnel evaluation models that link teachers' instructional practices to student achievement. School psychologists have an opportunity to take a…

Case studies about managing evaluation are examined for perspectives on expertise in managing evaluation. There are lessons on a geography of managing, managing as organizational work, the notions of "competency" and "expertise," and managing evaluation as professional work. Dreyfus and Dreyfus (2004) offer a framework for an introductory…

Depth, resonance, and shadow are added to how the expertise of managing evaluation could be grasped and understood. Returning to the notion of "competency" (Stevahn, King, Ghere, & Minnema, 2005), this is contrasted more deeply with Dreyfus and Dreyfus's (2004) conception of expert and to its use in nursing by Benner (2004; Benner, Tanner, &…

This chapter begins with a discussion of the impact of limited resources on the integrity of transactions between students and student affairs administrators. A framework and guiding principles for maintaining integrity are offered, and then some general principles for transactions with students are presented. Next, the chapter involves integrity…

Here the essentials of the expertise of managing are presented as orientation toward (ethos, stance, and gaze), knowledge about, and knowledge how-to ("know-how"). These are grounded to specific content, summarized, and then connected to a typology of managing evaluation. The orienting questions for the field are reviewed to reveal what it means…

As many experienced board members know, given the national debate in recent years over institutional accountability, learning--the heart of the educational enterprise--is often treated as a by-product of other more measurable processes. The fact is, no matter how excellent the curricula, no matter how stellar the faculty, no matter how talented…

"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…

In a case study of a large Australian university the metaphor of panarchy is used as a means of describing and understanding the complex interrelationships of multi-scale institutional projects and the influences of a variety factors on the potential success of e-learning initiatives. The concept of para-analysis is introduced as a management…

A professor and an administrator joined forces to provide answers to two basic questions: What is needs assessment, and how does one do it? Discussion of the conceptual framework of needs assessment is based on experiences in the design and implementation of needs assessments in many states at levels ranging from state departments of education to…

This manual was designed for the administrator who has the responsibility for conducting all or part of an evaluation or is responsible for using evaluation results in program planning. The manual provides step-by-step guidelines to help: identify the purposes and audiences of an evaluation; prepare a basic description of the program or activity;…