Copyright is extremely complex, and it is difficult to convey its complexities in a clear and concise form. Through decades of experience, archivists developed informal best practices for dealing with copyright in the analog world; however the application of copyright in the digital environment is evolving in response to rapidly changing…

This article provides an overview of the basic characteristics of database, or eContent, license agreements, defines general licensing terms, maps the anatomy of an electronic resources subscription agreement, and discusses negotiating skills and techniques for library staff. (Contains a list of additional resources and a sample agreement.)

Considers how privacy issues related to online profiling affect library patrons and what librarians should do to protect them. Discusses the need for a privacy policy and provides guidelines from the OECD (Organisation for Economic Cooperation and Development) privacy statement generator that can be adapted for libraries. (LRW)

Presents guidelines for identifying, evaluating, and selecting Internet resources based on a conceptual model and organizational framework of a collection development policy formulated at Cornell University's library. Topics include collection development in an electronic library and a taxonomy of Internet resources. (Author/LRW)

Discusses the Wright State University (Ohio) Library policy directive on customer service, and suggests this document as a model to follow in setting up service standards or guidelines for depository-library services. Draft-depository library public-service guidelines for government information in electronic format are appended. (JAK)