Three employee assistance programs designed to combat employee drug abuse are described and evaluated. The author also provides guidelines to consider when designing a substance abuse program: consult all departments that can make a contribution; keep abreast of technical support; and seek outside help if there is no help available within the…

A continuation of a two-part article about performance appraisal programs, this part examines program design and implementation. Topics covered include a systems approach, designing forms and establishing procedure, and maintaining the program. (TA)

Discusses how to improve the effectiveness of staff meetings. Suggests important considerations: determining whether a meeting is needed, determining its purpose and objectives, developing the agenda, timing, facilitating group discussion, keeping and distributing minutes, and evaluating effectiveness. (CSS)

After discussing three major trends which have significantly altered the position of a secretary in a company or corporation, the author presents guidelines and other information to assist a company in planning either to initiate or upgrade a secretarial training program. (TA)

Presents a systematic and disciplined approach to planning for the development and implementation of an information system which will collect, store, maintain, and report human resources data. Discusses guidelines, priorities, training requirements, security, auditing, interface with payroll, and personnel reporting. (CT)